Sales Account Coordinator
We are looking for a Sales Account Coordinator to create long-term, trusting relationships with our customers. The Sales Account Coordinator role is to oversee a portfolio of assigned customers, onboard new clients, work hand in hand with sales executives and actively seek new sales opportunities.
What you will do:
- Serve as the lead point of contact for all customer account management matters;
- Work with and update the appropriate Sales Managers and or Regional Representatives;
- Build and maintain strong, long-lasting client relationships;
- Develop trusted advisor relationships with key accounts;
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas;
- Prepare reports on account status;
- Collaborate with sales team to identify and grow opportunities within territory;
- Assist with challenging client requests or issue escalations as needed;
- Track the onboarding process to completion of each new client;
- Plan, manage and conduct training webinars.
What you will bring to the table:
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level;
- Solid experience with MS Office, Outlook and email correspondence;
- Experience delivering client-focused solutions to customer needs;
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail;
- Excellent listening and presentation abilities;
- Strong verbal and written communication skills;
- BA/BS degree in Business Administration, Sales or relevant field, preferred.
Where you will work:
- Tallahassee, Florida office.
Why you will love it here:
- Our innovative, startup culture;
- Excellent benefits including profit sharing and 401(k) match;
- Flexible work hours.
About Municipal Code Corporation
Municode's mission is to connect cities to their citizens. To do so, we work with our 4,200 municipal clients across the country to create products and solutions that promote transparency, efficiency and that enable them to more effectively serve their staff and their citizens.
Whether it's through custom website design, the legal codification process, or our robust suite of online legislative search tools, our goal is to help local government agencies more effectively engage with the citizens in their communities.
For over 65 years, we have earned our clients’ trust, loyalty and respect by focusing on what is most important: our customers and their citizens. Our solutions are designed to make municipalities’ jobs easier and the relationship that they have with their citizens second to none!